Protect your order from damage, loss, or theft during shipping.
At Aviora, we aim to deliver your order within the estimated timeframes below. For shipping questions, contact us at infoaviorastore@gmail.com.
We ship to the United States, United Kingdom, Canada, Australia, and other international destinations available at checkout.
The following estimated timeframes include both order processing and shipping:
| Destination | Estimated Processing & Delivery Time |
|---|---|
| United States | 7–16 days |
| United Kingdom | 7–16 days |
| Canada | 7–16 days |
| Australia | 7–16 days |
| Other international destinations | 10–25 days |
These estimates begin after your order is placed and payment is confirmed. Delivery times may vary depending on your location, customs clearance, public holidays, and carrier conditions.
Any applicable shipping charges are displayed at checkout before you complete your purchase. If your order qualifies for free shipping, this will be reflected at checkout.
Once your order is placed, it will be prepared for shipment. When your order is dispatched, we will send a shipping confirmation email with tracking information.
Tracking updates may take some time to appear while the carrier receives and scans your package.
If you have questions about your order’s status, contact infoaviorastore@gmail.com with your order number.
Orders containing multiple items may arrive in separate packages. If this happens, items may arrive on different days, and tracking information will be provided for each shipment where available.
Although we aim to deliver within the estimated timeframes, delays may occur due to high demand, public holidays, customs inspections, severe weather, or carrier disruptions.
If your order has not arrived within the estimated timeframe, contact infoaviorastore@gmail.com so we can investigate and help resolve the issue. These estimates do not affect your rights under applicable consumer law.
Please ensure your shipping address is complete and accurate before placing your order.
If you need to correct your address or request an order change, contact infoaviorastore@gmail.com as soon as possible. Once an order has entered fulfillment or been dispatched, we may be unable to make changes.
This does not affect any applicable statutory cancellation or return rights.
International shipments may be subject to customs clearance. Any applicable duties, taxes, or import charges depend on the destination and will be handled in accordance with the terms disclosed at checkout and applicable law.
If your package arrives damaged, appears lost, or is marked as delivered but you have not received it, contact infoaviorastore@gmail.com with your order number and relevant details.
For damaged items, please include clear photos of the item and packaging where possible. We will investigate and arrange an appropriate resolution, including a replacement or refund where required.
To request a return, contact infoaviorastore@gmail.com first. Our team will provide the correct return address and instructions.
Please do not send items back to the address printed on your package unless our support team instructs you to do so. Refer to our Return & Refund Policy for full details.
For any questions about shipping or delivery, contact:
Aviora
Email: infoaviorastore@gmail.com